This book serves as a comprehensive guide for graduate students of business and economics specializing in performance management. It presents concepts in a coherent and simple manner, emphasizing real-life examples, case studies, and illustrations. The author emphasizes a holistic approach to performance management, linking organizational challenges to operational and employee-level concerns. Comprehensive cases featuring various Indian organizations are included to facilitate application of the covered concepts.
- Covers all major topics taught by various universities across the nation
- Analyses the significance of HRD in planning and implementation of strategic responses, focusing on alignment between strategic responses and HRD in India
- Discusses major topics such as balanced scorecard, EFQM, dashboard-based performance information systems and performance-linked compensation systems
- Includes review questions, discussion questions, and perspective building activities at the end of each chapter
- Provides 25 comprehensive case studies that address different aspects of performance management
1 Performance Management: Scope and Significance
2 Impact of Organizational Structure and Operational Processes on Performance Management Process
3 Defining Performance and Performance Measurement Metrics
4 Performance Information—Presentation, Interpretation and Taking Corrective Action
5 Performance Management Frameworks
6 Employee Assessment Systems
7 Contribution of Human Resource Management Practices to Employee Performance
8 Implementation of Pay-for-Performance Plans
9 Organizational Development
10 Organizational Leadership and Performance Management
Index
Soumendra Narain Bagchi has been teaching at XLRI Jamshedpur since 2005.