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Part 1 INTRODUCTION TO MANAGEMENT
1 The World of Innovative Management
2 The Evolution of Management Thinking
Part 2 THE ENVIRONMENT OF MANAGEMENT
3 The Environment and Corporate Culture
4 Managing in a Global Environment
5 Managing Ethics and Social Responsibility
6 Managing Start-Ups and New Ventures
Part 3 PLANNING
7 Planning and Goal Setting
8 Strategy Formulation and Execution
9 Managerial Decision Making
Part 4 ORGANIZING
10 Designing Organization Structure
11 Managing Change and Innovation
12 Managing Human Talent
13 Managing Diversity
Part 5 LEADING
14 Understanding Individual Behavior
15 Leadership
16 Motivating Employees
17 Managing Communication
18 Leading Teams
Part 6 CONTROLLING
19 Managing Quality and Performance
Appendix: Managing the Value Chain, Web 2.0, and E-Business
Glossary
Name Index
Company Index
Subject Index
Richard L. Daft, Vanderbilt University