• SELF-ASSESSMENTS HELP ENSURE STUDENTS MASTER THE CHAPTER MATERIAL BEFORE MOVING AHEAD. Proven self-assessment tools throughout this edition promote reader engagement and encourage development as students connect to chapter material to life around them and clearly see the importance of what they're learning. These self-assessments are available both within the book and online with MindTap.
• UPDATED, INTRIGUING VIDEOS ENGAGE STUDENTS WITH PRACTICAL APPLICATIONS. These videos on MindTap connect actual examples drawn from today's business world to chapter content and challenge students to apply what they’ve learned.
• "REAL-WORLD CHALLENGES" ENCOURAGE PARTICIPATION AND PROVOKE IN-DEPTH THINKING. Within these challenge exercises, students examine familiar organizations, such as Disney and Starbuck, and take a glimpse at the organizational principles behind the topics making news today.
• Includes MindTap which is an interactive, customizable and complete learning solution. It includes a MindTap Reader and a library of learning apps (e.g., CNOW, Aplia, ReadSpeaker, MyContent, RSS Feed, Progress app, etc.).

Part I: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR.

1. An overview of organizational behavior.

2. The changing environment of organizations.

Part II: INDIVIDUAL BEHAVIORS AND PROCESSES IN ORGANIZATIONS.

3. Individual characteristics.

4. Individual values, perceptions, and reactions.

5. Motivating behavior.

6. Motivating behavior with work and rewards.

Part III: SOCIAL AND GROUP PROCESSES IN ORGANIZATIONS.

7. Groups and teams.

8. Decision making and problem solving.

9. Communication.

10. Conflict and negotiation.

Part IV: LEADERSHIP AND INFLUENCE PROCESSES IN ORGANIZATIONS.

11. Traditional leadership approaches.

12. Modern leadership approaches.

13. Power, influence, and politics.

Part V: ORGANIZATIONAL PROCESSES AND CHARACTERISTICS.

14. Organization structure and design.

15. Organization culture.

16. Change management.

Ricky W. Griffin

Dr. Ricky W. Griffin serves as Distinguished Professor of Management and Blocker Chair in Business at Texas A&M. He received his Ph.D. in organizational behavior from the University of Houston. He has worked as editor of the Journal of Management and as an officer in the Southwest Regional Division of the Academy of Management and the Southern Management Association as well as in the Research Methods Division and the Organizational Behavior Division of the Academy of Management. Dr. Griffin spent three years on the faculty at the University of Missouri (Columbia) before moving to Texas A&M University in 1981. His research interests include workplace violence, employee health and well-being in the workplace and workplace culture. A well-respected author recognized for his organizational behavior and management research, Dr. Griffin has written many successful textbooks, including: MANAGEMENT, ORGANIZATIONAL BEHAVIOR, HR, MANAGEMENT SKILLS, INTRODUCTION TO BUSINESS, and INTERNATIONAL BUSINESS.

Jean Phillips

Dr. Jean Phillips is a professor of Human Resource Management in the School Labor and Employment Relations at Penn State University. Dr. Phillips earned her Ph.D. in organizational behavior from Michigan State University. She was among the top 5% of published authors in Journal of Applied Psychology and Personnel Psychology during the 1990s, and she received the 2004 Cummings Scholar Award from the Organizational Behavior Division of the Academy of Management. Dr. Phillips is a Fellow of the Society for Industrial and Organizational Psychology. She has served on multiple editorial boards of top journals and has published more than 30 research articles. She has authored nine books, including STRATEGIC STAFFING, ORGANIZATIONAL BEHAVIOR, HUMAN RESOURCE MANAGEMENT, MANAGING NOW and the five-book STAFFING STRATEGICALLY series for the Society for Human Resource Management. Dr. Phillips was also the founding co-editor of the Organizational Behavior/Human Resource Management series for Business Expert Press. She has taught classroom and hybrid classroom/online courses in strategic human resource management, organizational behavior, staffing, and teams and leadership in the United States, Iceland and Singapore. Her research interests focus on recruitment and staffing, leadership and team effectiveness and linking organizational survey results to business outcomes.

Stanley M. Gully

Dr. Stanley M. Gully was a professor of human resource management at Penn State University. Prior to joining the faculty in the School of Labor and Employment Relations at Penn State in 2014, Dr. Gully was a faculty member at Rutgers University (1998–2014) and George Mason University (1996–1998). He received his bachelor’s degree from San Diego State University and his M.S. and Ph.D. in industrial-organizational psychology from Michigan State University. He was elected Fellow of the Society of Industrial and Organizational Psychology in 2014 and was ranked by the Academy of Management as one of the top 50 most influential scholars who received their degrees since 1991. Dr. Gully's research interests included work at the interface between training and individual differences. His publications include articles in journals such as Personnel Psychology, Industrial and Organizational Psychology: Perspectives on Science and Practice, Journal of Organizational Behavior, Journal of Applied Psychology and Organizational Behavior and Human Decision Processes. He also co-authored textbooks on strategic staffing, organizational behavior and human resource management. In addition, he co-authored a series of staffing books for SHRM and co-edited the Business Expert Press series. His refereed articles and chapters have been cited more than 4,900 times.