You'll need more than just a great college grade point average to succeed in the workforce. Soft skills, critical thinking skills, and a strong work ethic are all necessary to achieve success in both all areas of life. Personal Development for Life and Work, 10e, International Edition is designed to help you discover your potential and prepare for successful employment.
- New chapters on Meeting Essentials, Developing Customer Focus, Developing Leadership and Managing Change, and Taking Charge of Your Career.
- Revised chapter organization into four parts: It's All About You, It's All About Communicating, It's All About Working with Others, and It's All About Workplace Success.
- Updated website with additional resources for instructors.
- Sections within chapters designed for single class periods, with Checkpoints and Applications for key concept review.
- Workplace Focus profiles individuals managing their careers and personal lives.
- Think About It scenarios set the stage for each chapter.
- On the Job presents real-life situations with reflection questions.
- Apply It includes self-assessments and inventories for personal and business applications.
- Chapter Activities provide individual and team activities for skill development.
- Case Studies encourage critical thinking and decision-making.
- Bookmark It provides web activity links related to each chapter
PART 1: IT’S ALL ABOUT YOU
1. Self-Esteem
2. Self-Development
3. Attitude
4. Image
PART 2: IT’S ALL ABOUT COMMUNICATING
5. Communication Essentials
6. Getting Your Message Across
7. Communicating with Coworkers and Supervisors
8. Managing Conflict
9. Meeting Essentials
PART 3: IT’S ALL ABOUT WORKING WITH OTHERS
10. Applying Critical Work Skills
11. Developing Customer Focus
12. Valuing Diversity
13. Acting Ethically
PART 4: IT’S ALL ABOUT WORKPLACE SUCCESS
14. Developing Leadership and Managing Change
15. Getting the Job
16. Taking Charge of Your Career
Endnotes
Glossary
Index
Ann Masters
Administrator of Curriculum/Instruction in the Nebraska Department of Education
Harold R. Wallace
Colorado State University, Ft. Collins