Higher Education
Author(s): Kaye (Kye-Sung) Chon, Ph.D., Thomas A. Maier, Ph.D.
ISBN: 9789360531812
3rd Edition
Copyright: 2022
India Release: 2024
Binding: Paperback
Pages: 512
Trim Size: 254 x 203 mm
Welcome to Hospitality: An Introduction, 3rd Edition explores the fascinating worlds of lodging, foodservice, meeting planning, travel and tourism, gaming, sports management, revenue management principles, and the related businesses that make up the hospitality industry. This edition identifies the latest trends found throughout the industry and addresses what the industry is doing to adapt to modern technology.
Each chapter begins with an overview that outlines what you should learn. The objectives that follow help you focus on the main points and see the sequence of information that will be covered.
Throughout the chapters, you will find a variety of interesting feature articles.
Each chapter ends with a summary of the topics and issues covered in the chapter to help reinforce its learning objectives and prepare you for the exercises and critical thinking activities that follow.
Check Your Knowledge questions test your recall on topics discussed throughout the chapter. Apply Your Skills activities focus your knowledge on industry problems. What Do You Think? questions challenge your critical thinking skills on issues relevant to the material in each chapter. Case Studies provide scenarios for further discussion and activities. The Internet Exercises, new to this edition, encourage investigation of a variety of topics on the World Wide Web.
1. Welcome to the Hospitality Industry
2. Travel and Tourism: Partners in Hospitality
3. Dynamics of the Lodging Industry
4. Hotel Development
5. Hotel Management and Operations
6. Hospitality and the Foodservice Industry
7. Introduction to Culinary Arts
8. Beverage Management
9. Meetings, Conventions, and Special Events
10. Recreation and Leisure
11. Global Gaming and Casino Operations
12. Globalization and the Future of Hospitality
13. Building for Success
KAYE (KYE-SUNG) CHON, PH.D., CHE
Dean
School of Hotel and Tourism Management
The Hong Kong Polytechnic University
THOMAS A. MAIER, PH.D
Asst. Professor Leadership and Revenue Analytics
DePaul University
